Vacation Experience Coordinator

6 days ago


Kapolei, Hawaii, United States Marriott Vacations Worldwide Full time
Job Description:

As a Closing Specialist at Marriott Vacations Worldwide, you will play a crucial role in providing exceptional experiences for our owners and guests. Your primary responsibility will be to assist in delivering vacation dreams come true by offering unforgettable moments that create lasting memories.

About the Role:
  • You will answer owner questions regarding property use and location amenities, making recommendations based on their background information.
  • Develop and maintain accurate records of customer contacts to support effective follow-up opportunities.
  • Advise the Sales team on ownership contract-related issues, such as titles, financing, and pre-approval.
  • E nsure signed contract paperwork is accurate and includes all necessary documentation.
  • Respond to Sales team requests related to contract status, including additional information required or follow-up needed.
  • Use sales techniques to maximize revenue while maintaining existing guest loyalty and up-selling opportunities.
About You:
  • You are available to work a flexible schedule, including weekends and holidays.
  • You possess proficiency in English and Japanese language skills.
  • You have an active Notary License in good standing, obtained within nine months of hire.
  • You can reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and stand, sit, or walk for extended periods.
  • You can lift/carry/push/pull items weighing up to 10lbs without assistance.
Benefits:
  • Competitive Pay ($14.00 per hour)
  • Medical/Dental/Vision/401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities

Note: Benefit eligibility may vary by position.



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