Microsoft Dynamics Architect
6 days ago
**Company Overview:**
ALTA IT Services, a wholly owned subsidiary of System One, is a leading provider of specialized workforce solutions and integrated services. We serve both government and commercial enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services.
**Job Title:** Microsoft Dynamics Architect - CRM Solutions Specialist
**Estimated Salary:** $100,000 - $140,000 per year (dependent on experience)
**Job Description:**
The CRM Developer/Admin position focuses on implementing Customer Relationship Management (CRM) solutions specifically via Microsoft Dynamics. This role supports the Digital team in developing CRM solutions to meet the needs of our members and internal member service representatives. Collaboration with product owners/business analysts, solution architects, developers, and testers involves assessing needs and defining system requirements and/or configurations for these solutions.
**Key Responsibilities:**
- Provide technical input regarding feasibility or design for needs expressed in user stories.
- Investigate enterprise and vendor APIs to determine whether they provide the necessary data to support an initiative and identify any modifications that may be necessary.
- Define format and mapping of data for interfaces between systems.
- Define and document the system requirements of a solution, including the allocation of functionality across the presentation layer and backend services.
- Assist the business in determining if and how new systems or system enhancements may improve process flow and business function.
- Provide analytical support for the prioritization of features and epics to ensure work focuses on capabilities with maximum value and are aligned with product delivery strategy.
- Perform application and services tests to research application behavior and/or validate changes.
**Requirements and Qualifications:**
- Strong working knowledge of CRM solutions and strategies.
- Experience with case management as implemented through CRM solutions.
- Experience with Microsoft Dataverse.
- Understanding of Model Driven Apps and Canvas Apps.
- Knowledge of Power Automate is a plus.
**Benefits:**
We offer eligible full-time employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer, providing equal opportunities for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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