Retail Customer Service Representative
1 week ago
We are a pet care company that values and respects our employees. Our mission is to offer the best pet products possible, to help pet parents with any questions they may have, and to give back to the communities we serve.
Our team is dedicated to providing the best customer service possible, and we strive to make pet parenting easier for all of our customers. We pride ourselves on promoting from within and offering flexible scheduling and a supportive work environment.
Job DescriptionWe are seeking a friendly and customer-focused Retail Customer Service Representative to join our team. As a Retail Customer Service Representative, you will play a leading role in providing our guests with a positive experience. You will demonstrate good merchandising skills to keep the store as neat and presentable as possible, and work with your fellow team members to help with retail store resets, building end caps, and rotating perishable goods.
You will also be responsible for ensuring that all animals in our care are being taken care of properly, including being fed and watered, and making sure their enclosures are clean and in compliance with our company standards. Your amazing customer service skills will serve you well as you interact with our guests, helping them find the perfect food, answering questions about pet care, and finding solutions for pet parents.
You will efficiently operate the cash register, accurately entering sales information, receiving payments for products, and processing credit card transactions. With a smile on your face, you will greet customers and wish them the best on their way out. You will enjoy serving others and exceeding customer expectations.
Requirements- Ability to lift up to 50 pounds
- Willingness to work indoors and outdoors
If you can meet these requirements and perform this role as described, we would be happy to have you as part of our team.
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