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Patient Services Coordinator

2 months ago

Edina, Minnesota, United States Revo Health Full time
{"title": "Patient Services Representative", "description": "Job Summary

We are seeking a highly skilled and customer-focused Patient Services Representative to join our team at Revo Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients and their families.

Key Responsibilities
  • Greets patients in a professional and courteous manner, ensuring a warm and welcoming environment.
  • Obtains and verifies patient demographic and billing information, ensuring accuracy and timeliness.
  • Photocopies insurance cards, obtains signatures, and performs registration protocol to ensure seamless check-in processes.
  • Answers phone calls in a timely and professional manner, providing excellent customer service.
  • Schedules appointments and reviews provider schedules to ensure efficient workflow.
  • Maintains confidentiality and adheres to HIPAA guidelines, ensuring the protection of patient information.
  • Participates in patient-centered care initiatives, promoting a culture of excellence and compassion.
Requirements
  • High school diploma or equivalent required.
  • Proficient in Microsoft Office Suite, including Word, Outlook, and Excel.
  • Customer service experience preferred, with a focus on delivering exceptional patient care.
  • Administrative or medical office experience a plus.
What We Offer
  • A dynamic and supportive work environment.
  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
How to Apply

If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

", "lang_code": "en-US"}