Patient Access Coordinator

1 week ago


Edina, Minnesota, United States CCRM Fertility Full time
Role Overview

CRCM Fertility is seeking a highly organized and detail-oriented Patient Access Coordinator to join our team. As a critical link between patients and our care center, you will play a vital role in ensuring a positive and efficient patient experience.

Key Responsibilities
  • Greet and register patients, collecting necessary information and insurance details.
  • Process co-pays, procedure pre-payments, and past due balances.
  • Schedule or reschedule patient appointments and communicate schedule changes.
  • Monitor correspondence, complete eligibility work queues, and protect confidential patient information.
  • Answer phone calls, take messages, and forward as needed.
  • Mail patient information and education materials.
  • Maintain lobby appearance and ensure the building is locked and secured at close of business.
Requirements
  • High School Diploma or GED required.
  • 1+ year administrative experience required.
  • Previous experience in reproductive medicine or Women's health preferred.
  • Prior experience with Athena preferred.
  • Ability to work weekends, evenings, and holidays on a rotating basis.
Working Conditions

The physical demands of this role include regular communication, sitting, and working on a computer. Occasional standing and walking are required, as well as the ability to grasp, pick, pinch, and type.

Compensation

CRCM Fertility offers a competitive salary range, with the base salary varying based on location, experience, skills, and knowledge. The total compensation package may include an annual bonus, flexible work arrangements, and other region-specific benefits.

Equal Employment/Anti-Discrimination

CRCM Fertility is an equal-opportunity employer, making employment decisions based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.



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