Retail Operations Manager
2 weeks ago
We are seeking a highly motivated and organized Retail Operations Manager to join our team at Hibbett Retail, Inc. As a key member of our operations team, you will be responsible for assisting the Store Manager in controlling the assets of Hibbett I City Gear.
Key Responsibilities:- Assist the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities.
- Consult with the Store Manager to determine the methods and approaches necessary to achieve store goals and initiatives.
- Uphold policies, procedures, and standards listed in the visual manual.
- Provide knowledge and guidance to employees and customers in all departments when necessary.
- Direct staff to ensure each department's responsibilities and standards are completed.
- Keep the Store Manager informed about inventory movement and customer trends.
- Assure quality customer service is maintained.
- Perform general administrative duties as needed and is trained in the Store Manager's responsibilities.
Requirements:
- Experience working in a retail environment, preferably in footwear and athletic apparel.
- 1-3 years of customer service experience.
- Excellent interpersonal and communication skills.
- Ability to work in a fast-paced environment.
- Ability to assist in managing a team and keep up with overall goals and profits.
- Is a self-starter, has initiative to take on important tasks without being asked.
- Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
- Is a team-player, passionate about outstanding customer service and selling merchandise.
Working at Hibbett Retail, Inc.
We are committed to providing a unique customer experience and creating a positive work environment for our employees. If you are a motivated and organized individual who is passionate about retail and customer service, we encourage you to apply for this exciting opportunity.
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