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Business Systems Analyst
2 months ago
The Business Analyst will support a cross-functional project team focused on driving the end-to-end digital product lifecycle for features and products to improve the overall online experience of residents and businesses in the State of Connecticut.
Key Responsibilities- Perform detailed requirements analysis to identify business needs and user requirements.
- Create and maintain relevant product/project documentation to ensure seamless adoption and effective utilization of digital grants platform.
- Perform solution testing to ensure solutions meet business needs and requirements.
- Collaborate with various stakeholders, including government agencies, program managers, and grant applicants, to ensure effective utilization of digital grants platform.
- Grant Administration Domain expertise in the following required:
- Understanding of the entire grant administration process, from discovery and initial proposal submission to award management and compliance reporting.
- Familiarity with the various stages of grant evaluation, budgeting, and fund allocation.
- Knowledge of regulatory requirements, documentation, and reporting obligations associated with grants administration.
- At least 5 years of experience and use cases with the following:
- Evaluating business processes and user needs.
- Anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Effectively communicating your insights and plans to technical and non-technical audiences, including cross-functional team members, stakeholders, and management.
- At least 3 years of experience and use cases with the following:
- Conducting meetings and presentations to share ideas and findings.
- Documenting results of your requirements analysis in the format of user flows, system flows, system requirements, user stories, and user acceptance criteria.
- At least 2 years of experience and use cases with the following:
- Ensuring solutions meet business needs and requirements.
- Performing user acceptance testing.
- Classifying and documenting defects.
- At least 2 years of experience and use cases with the following:
- Working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity and data integration.
- Establishing continuous improvement/delivery pipeline to continually improve products post-launch based on customer research and feedback.
- Business Analysis
- Exceptional analytical and conceptual thinking skills.
- The ability to influence and determine acceptable solutions with stakeholders.
- Advanced technical and documentation skills.
- Performance in Complex Situations
- Communication and collaboration with state-wide partners.
- Clearing challenges for team members.
- Comfort in blazing a path through an ambiguous work environment.
- Team Building
- Supporting teammates' skills and behaviors development and delivery.
- Balance between strong domain expertise and flexibility.
- Bachelor's or master's degree in business or related field.
- 5 years of business analysis or a related field.
- 2 years of user-centered design.
- 2 years of user research and analytics.
- 1 year of customer relationship management platforms such as Salesforce.
- 1 year of web content management platforms such as Sitecore.
- 1 year of cloud-based services and solutions such as Azure.