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Business Analyst
1 month ago
Join Della Infotech as a Senior Training Specialist and contribute to the development of a comprehensive child welfare system. As a key member of the CT-KIND Project team, you will collaborate with technical and business staff to design, develop, and implement training materials for internal and external stakeholders.
Key Responsibilities:- Analyze business processes and identify training needs for the CT-KIND system.
- Design and develop training materials, including instructor-led and web-based courses, job aids, and user guides.
- Collaborate with the project team, DCF staff, and community partners to ensure training materials align with the new system and meet the business needs of Child Welfare staff.
- Facilitate focus groups, meetings, presentations, and design sessions to gather feedback and input from stakeholders.
- Evaluate the effectiveness of training materials and content delivery methods, and implement improvements as needed.
- Bachelor's degree in human resource management, education, communication, social work, or a related field.
- Five (5) years or more experience designing, developing, implementing, and evaluating corporate learning materials and programs.
- Previous experience with government programs and agile development is a plus.
- Experience with e-learning software (such as Articulate) and learning management systems (Saba) preferred.
- Excellent understanding of adult learning and instructional design principles, best practices, and learning sciences.
This is a hybrid schedule with a 20% on-site requirement. The selected candidate will report directly to the CT-KIND Training Lead and will be responsible for working closely with the Organizational Change Management (OCM) team to ensure all OCM analysis is utilized to support the best possible training approach.
The candidate must be a US Citizen or Permanent US Resident and must be willing to commute or relocate. Background verification will be conducted through InfoCubic, and the candidate must upload the appropriate documents upon selection.
