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Equipment Rental Operations Supervisor

2 months ago

Muncie, Indiana, United States Gillman Home Center Full time
Position Overview

The Equipment Rental Operations Supervisor is tasked with the comprehensive management of rental services at the designated facility. This position encompasses the oversight of equipment stock, offering technical guidance, and ensuring superior customer interactions.

Key Responsibilities:
  • Provide exceptional service to clientele.
  • Engage courteously with colleagues, suppliers, and customers.
  • Assist clients with inquiries, offer project advice, and suggest additional sales opportunities.
  • Manage various customer service functions including key duplication, propane services, and rental processing.
  • Evaluate equipment for wear, fuel levels, and missing components in the presence of clients.
  • Oversee and monitor equipment, follow up on agreements, and coordinate rental returns.
  • Conduct routine equipment assessments, repairs, and maintenance tasks.
  • Maintain accurate rental documentation and ensure a tidy and organized rental space.
  • Adhere to safety regulations and communicate repair requirements to the central office.
  • Support store maintenance activities and assist in other areas as required.
Qualifications:
  • High School Diploma or equivalent
  • Proficient mechanical skills
  • Valid driver's license (For-Hire Endorsement preferred)

Work Environment: This position may involve exposure to outdoor conditions and moderate noise levels.

Physical Demands: Ability to remain standing for extended periods, operate a truck, and lift items weighing up to 40 lbs.

Employment Type: Full-time (45 hours/week), with a flexible schedule.

Employee Benefits:
  • Health Insurance
  • Dental, Vision, and Disability coverage
  • 401k plan with employer contributions
  • Life Insurance
  • Employee discounts
  • Paid vacation

Gillman Home Center is dedicated to ensuring equal employment opportunities for all qualified candidates, regardless of race, color, religion, sex, national origin, age, disability, or any other protected status. We embrace diversity and inclusion within our workforce.