New Product Development Engineer Specialist

2 days ago


Lockport, New York, United States Vertiv Full time

Job Overview

The New Product Development Engineer will be responsible for participating in the new product development process and providing technical support on various projects. This position requires collaboration with global technical leads to ensure consistency in execution and service readiness.

Responsibilities:

  • Interface with R&D engineering and product management to implement the Global Serviceability Specification in new products.
  • Monitor new product quality, track initial startups, and provide feedback to engineering and product management.
  • Represent Vertiv Services at design reviews, product reviews, phase gate reviews, and provide updates to management.
  • Develop maintenance and troubleshooting procedures with engineering assistance.
  • Act as the Liebert Services representative on the engineering change control board.
  • Provide technical expertise in developing service plans for new products.
  • Assist in designing and testing new products from a service perspective.
  • Support Logistics in parts research, spare kits, and parts sourcing.
  • Lead development of service-related documentation.
  • Develop source material for beta training classes.
  • Attend Beta startups and first article startups.

Requirements:

  • Minimum four-year technical degree from an accredited educational institution or equivalent training and experience.
  • Minimum three years of field service and two years' experience as a Technical Support Engineer.
  • Course development and instructional experience with an emphasis on technical training is preferred.
  • Excellent writing and verbal communication skills.
  • Excellent organizational and time management skills.
  • Able to communicate and present material to Executive Management.
  • Possess a positive attitude and flexibility in a rapidly changing environment.
  • Detail-oriented and self-motivated with the ability to work without direct supervision.
  • Proficient PC skills including all Microsoft Office products and web-based technologies.

Estimated Salary: $85,000 - $105,000 per year



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