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Service Lane Ambassador

1 week ago

Lee's Summit, Missouri, United States Luther Mazda of Lee's Summit Full time

Job Overview

This is a fantastic opportunity to join our dynamic team as a Service Advisor at Luther Mazda of Lee's Summit. You will be responsible for providing top-notch customer service, managing the flow of work in the service lane, and working closely with our technicians to ensure timely and efficient repairs.

  • Main Responsibilities:
  • Oversee the workflow in the service lane to ensure customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out additional tasks that leave a positive impression.
  • Provide concierge support for owner inquiries, ensuring seamless communication and resolution.
  • Distribute work efficiently between technicians to maximize productivity.