Intake Coordinator
2 days ago
PromptCare Companies Inc. is seeking a highly motivated and detail-oriented Intake Coordinator to join our team.
Job Summary:The successful candidate will be responsible for processing inbound orders from our referral sources and requests for assistance from our patients through various mediums, including client calls, faxes, and emails.
Key Responsibilities:- Process new patient orders and re-orders for existing patients using our enterprise system.
- Provide timely and accurate information to clients regarding our services.
- Obtain patient referral admission data and document initial information.
- Notify staff of pending referrals and patient admissions and maintain communication between referral, sales, dispatch, and other departments as needed.
- Perform insurance verification and obtain prior authorizations for patient onboarding.
- Process telephone calls and triage problems in accordance with company standards and policies.
- Assure deliveries are scheduled to meet patient needs and company guidelines for cost-effectiveness.
- A college education (associate or bachelor's degree) is preferred, but strong relevant experience will be considered.
- Strong PC skills, especially in the MS Office suite.
- Previous experience with Brightree or CPR+ software is a major advantage.
- Previous experience with patient admissions and customer service in a similar referral source-based practice setting is strongly preferred.
- Competitive salary.
- Medical, dental, and vision package.
- 401(k) plan.
- PTO, vacation, sick, and personal days, and paid holidays.
- Referral bonuses and discount ticket program.
- Employee recognition program.
PromptCare Companies Inc. is an equal opportunity employer and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status, or any other characteristic or classification protected by State/Federal/Local laws.
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Intake Coordinator
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King of Prussia, Pennsylvania, United States PromptCare Companies Inc Full time{"Job Title": "Intake Coordinator", "Job Summary": "PromptCare Companies Inc is seeking a highly motivated and detail-oriented Intake Coordinator to process inbound orders and requests for assistance from patients through various mediums. The successful candidate will be responsible for processing new patient orders and re-orders for existing patients using...
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