Bar Operations Associate

2 weeks ago


Lincoln City, Oregon, United States Chinook Winds Casino Resort Full time

Job Type

Full-time

Position Overview

As a key member of our team, you will be responsible for delivering outstanding service to guests at Chinook Winds Casino Resort while preparing and serving a variety of beverages, both alcoholic and non-alcoholic. Your role is crucial in ensuring a memorable experience for our patrons.

Key Responsibilities

  • Deliver exceptional service to all guests.
  • Receive beverage orders from customers or serving staff in the lounge and gaming areas.
  • Serve a selection of wines and bottled or draft beers.
  • Craft cocktails by mixing ingredients such as spirits, mixers, and garnishes.
  • Provide food service to patrons seated at the bar.
  • Utilize the Point of Sale (POS) system for processing transactions.
  • Verify the age of customers to ensure compliance with alcohol service regulations.
  • Manage inventory by restocking and maintaining supplies of beverages and bar essentials.
  • Guide customers through their experience from greeting to payment in a friendly and efficient manner.
  • Perform all opening and closing duties, including cleaning and stocking the bar area.
  • Monitor and minimize product waste.
  • Adhere to all policies and procedures related to alcohol service.
  • Set up and dismantle portable bar systems for special events.
  • Maintain a comprehensive knowledge of resort events and services to assist guests.
  • Provide feedback for potential improvements in service and processes.
  • Complete other assigned tasks as necessary.

Qualifications

Minimum Age Requirement: Candidates must be at least 21 years old.

Skills and Competencies

  • Attention to detail and accuracy in service.
  • Effective verbal communication skills.
  • Strong customer service orientation.
  • Ability to work well with diverse personalities.
  • Sound judgment in decision-making.
  • Ability to thrive in high-pressure situations.

Education and Experience

High school diploma or GED preferred.

Minimum of two years of bartending experience or two years of relevant barback experience.

Technical Skills

Familiarity with Point of Sale (POS) systems is preferred.

Licenses and Certifications

Must obtain necessary gaming and alcohol service permits prior to employment.

Physical Requirements

  • Ability to stand and walk for extended periods.
  • Frequent handling and reaching of items.
  • Occasional lifting of up to 50 lbs.

Work Environment

Work is conducted in a vibrant gaming atmosphere with various distractions, including noise and smoke.

Conditions of Employment

Successful candidates will be required to pass a pre-employment drug screening and background check.


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