Insurance Career Opportunity
2 weeks ago
We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will have the opportunity to grow your career while providing exceptional service to our clients.
About UsDallice Attaway - State Farm Agent is a successful insurance agency that values its customers and strives to provide the best possible experience. As a member of our team, you will be part of a dynamic and supportive environment that fosters growth and development.
Job SummaryThis is an excellent opportunity for someone who is passionate about delivering top-notch customer service and has a strong desire to learn and grow in their career. As a Customer Service Representative, you will be responsible for establishing relationships with customers, responding to inquiries, and educating them about insurance options.
Responsibilities- Establish and maintain customer relationships through regular follow-up and communication
- Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Develop and maintain effective relationships with customers, colleagues, and other stakeholders
- Able to obtain an active Property & Casualty and Life & Health Insurance License with the State of AL
- Dedicated to customer service
- Able to effectively relate to customers, answer their questions, and anticipate their needs
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
- Hourly pay plus commission/bonus
- Growth potential/opportunity for advancement within my office
- Paid time off (vacation and personal/sick days)
- Valuable career-building experience
The estimated salary for this position is $40,000 - $60,000 per year, depending on experience and qualifications.
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