ServiceNow Business Analyst

1 week ago


Plano, Texas, United States Diverse Lynx Full time
Job Title: ServiceNow Business Analyst Job Summary: We are seeking a highly skilled ServiceNow Business Analyst to join our team at Diverse Lynx LLC. As a ServiceNow Business Analyst, you will be responsible for providing expert-level support for our IT Service Management (ITSM) and Human Resource Service Delivery (HRSD) processes. Key Responsibilities: * Provide technical expertise and guidance on ServiceNow implementation and configuration * Collaborate with cross-functional teams to identify business requirements and develop solutions * Develop and maintain business processes and procedures * Analyze and resolve complex technical issues * Communicate effectively with stakeholders at all levels Requirements: * 8-10 years of experience in IT Service Management and/or ServiceNow * Strong understanding of ITIL and ServiceNow best practices * Excellent analytical, problem-solving, and communication skills * Ability to work in a fast-paced environment and prioritize multiple tasks What We Offer: * Competitive salary and benefits package * Opportunity to work with a diverse and dynamic team * Professional development and growth opportunities Equal Employment Opportunity: Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination.

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