ServiceNow SAM Sr. Developer

7 days ago


Plano, Texas, United States Hexaware Technologies Full time
About the Role

We are seeking a highly skilled ServiceNow SAM Sr. Developer to join our team at Hexaware Technologies. As a key member of our IT Asset Management team, you will be responsible for implementing and configuring ServiceNow's Software Asset Management (SAM) solution.

Key Responsibilities
  • Design and implement SAM solution using industry best practices.
  • Develop and configure ServiceNow's SAM Pro module, including 3rd party software integrations.
  • Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs, and more.
  • Activate and configure plugins and publisher packs.
  • Gain experience in multiple ServiceNow implementations.
Requirements
  • Design and modify ServiceNow Service Portal.
  • Domain Separation and designing the Process and data flow within various domains.
  • Knowledge of LDAP/Active Directory/SSO.
  • Review existing set up and provide best practice recommendations in line with the OEM.
  • Monitor health, usage, and compliance of ServiceNow systems.
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
  • Experience with HTML coding and Jelly script strongly preferred.
  • Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.)
Professional Experience
  • 4 to 5+ years of experience with ServiceNow required.
  • 7+ years of experience with IT Industry required.
Academics
  • Certification as ServiceNow System certified administration.
  • Certification in SAM, HAM, or ITAM.
  • ITIL Foundations certification is preferred.
  • Bachelor's degree or equivalent combination of education and experience.


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