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Automotive Service Consultant

2 months ago

Sheffield, Ohio, United States Mike Bass Ford Full time
Become a Key Player as a Service Advisor at Mike Bass Ford

The role of Service Advisor at Mike Bass Ford is a full-time opportunity within the automotive sector. In this position, you will be essential in providing exceptional customer service while offering expert automotive guidance and recommendations.

What We Provide:
  • Attractive Compensation: Earnings ranging from $30,000 to $75,000 annually with weekly payments
  • Performance-Based Incentives: Opportunities for commissions based on sales achievements
  • Comprehensive Benefits: Includes health insurance, retirement plans, and employee discounts
Primary Duties:
  • Greet and assist clients warmly in the service area
  • Assess customer needs and suggest suitable services
  • Organize appointments and provide repair estimates
  • Collaborate with technicians to ensure timely service
  • Keep clients informed about their vehicle's progress
  • Advise on additional products and services
  • Process payments and address inquiries and concerns efficiently
  • Maintain precise customer records
  • Stay updated on industry advancements through ongoing training
  • Ensure a tidy and organized service environment
Qualifications:
  • High school diploma or equivalent
  • At least 2 years of experience in customer service, ideally in the automotive field
  • Understanding of automotive systems and repairs
  • Strong communication and sales abilities
  • Capability to manage multiple tasks in a dynamic setting
  • Familiarity with computer systems
  • Flexible schedule, including weekends and holidays
  • Valid driver's license with a clean driving record
Join Our Diverse Team:

Mike Bass Ford is committed to being an equal opportunity employer that embraces diversity. We foster an inclusive environment for all team members, regardless of race, religion, gender, or disability. Be a part of our team