Customer Experience Specialist
4 days ago
Jungle Jim's is seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our Deli, Bakery, or Cheese Shop, you will be responsible for providing exceptional customer service and contributing to the success of our business.
Estimated Salary: $28,000 - $40,000 per year
About the Role
This is a Part-Time and Full-Time position that offers opportunities for advancement and career growth. As a Customer Experience Specialist, you will work in a fast-paced environment interacting with customers and co-workers daily.
Key Responsibilities
- Maintain a professional and courteous attitude at all times.
- Engage with customers to make them feel welcome and excited about our products and services.
- Fulfill customer orders and requests in a timely, efficient, and cheerful manner.
- Operate equipment including but not limited to slicers, mixers, and ovens safely and correctly.
- Stock, rotate, and maintain existing product displays.
- Build and dismantle product displays as required.
- Check in deliveries and inspect for quality, completeness, and document accuracy.
Requirements
- Work environment includes continuous interaction with customers and co-workers in a fast-paced environment.
- Knowledge of perishables, product rotation, and safe food handling practices.
- Ability to stand, sit, walk, bend, squat, and climb for up to 8 - 10 consecutive hours.
- Lifting, moving, and carrying up to 25lbs.
- Daily duties may include extended periods in a refrigerated work environment.
- Schedule may entail evenings, weekends, and holidays.
Benefits
- Competitive pay.
- Employee Discount: 10% at 60 days, 20% at two years.
- Paid vacation time starting at six months (Full-Time only)
- Health, Life, Vision, and Dental Insurance at 60 days (Full-Time only)
- 401(k)
- Many opportunities for advancement
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