Customer Experience Specialist

4 days ago


Newburyport, Massachusetts, United States Jungle Jim's Full time
Job Description

Jungle Jim's is seeking a highly skilled Customer Experience Specialist to join our team. As a key member of our Deli, Bakery, or Cheese Shop, you will be responsible for providing exceptional customer service and contributing to the success of our business.

Estimated Salary: $28,000 - $40,000 per year

About the Role

This is a Part-Time and Full-Time position that offers opportunities for advancement and career growth. As a Customer Experience Specialist, you will work in a fast-paced environment interacting with customers and co-workers daily.

Key Responsibilities

  • Maintain a professional and courteous attitude at all times.
  • Engage with customers to make them feel welcome and excited about our products and services.
  • Fulfill customer orders and requests in a timely, efficient, and cheerful manner.
  • Operate equipment including but not limited to slicers, mixers, and ovens safely and correctly.
  • Stock, rotate, and maintain existing product displays.
  • Build and dismantle product displays as required.
  • Check in deliveries and inspect for quality, completeness, and document accuracy.

Requirements

  • Work environment includes continuous interaction with customers and co-workers in a fast-paced environment.
  • Knowledge of perishables, product rotation, and safe food handling practices.
  • Ability to stand, sit, walk, bend, squat, and climb for up to 8 - 10 consecutive hours.
  • Lifting, moving, and carrying up to 25lbs.
  • Daily duties may include extended periods in a refrigerated work environment.
  • Schedule may entail evenings, weekends, and holidays.

Benefits

  • Competitive pay.
  • Employee Discount: 10% at 60 days, 20% at two years.
  • Paid vacation time starting at six months (Full-Time only)
  • Health, Life, Vision, and Dental Insurance at 60 days (Full-Time only)
  • 401(k)
  • Many opportunities for advancement


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