Shift Lead Team Manager

3 days ago


Sacramento, California, United States Taco Bell Full time
Job Overview

We are seeking a motivated and experienced Shift Lead to join our team at Taco Bell.

Salary and Benefits

The estimated salary for this role is $45,000 - $55,000 per year, depending on experience. Benefits include competitive pay, opportunities for advancement, and a fun work environment.

Job DescriptionSupport the RGM

As a Shift Lead, you will be responsible for supporting the Restaurant General Manager (RGM) by running great shifts in a self-sufficient manner. This includes taking ownership and responsibility to solve problems, seeking help from others when appropriate, and providing guidance to others.

Responsibilities and Accountabilities
  • Ensure Consistent Customer Satisfaction
  • Execute the MIC Success Routine and ensure responsibilities under People, Customers, and Service are completed.
  • Ensure all Team Members complete their Shift Excellence tasks for their assigned position(s).
  • Ensure all employees present a neat clean appearance and wear company uniform.

You will personally demonstrate that customer needs are the highest priority and ensure food safety, quality, and accuracy of orders. You will also resolve customer complaints quickly while maintaining positive customer relations.

Attendance

You must understand posted work schedules and report to work as scheduled, on time, in uniform, and ready to begin tasks. You must provide appropriate notice when unable to be at work.

Initiative and Energy

You will take action without being told, go beyond what is simply required, and maintain a high activity level.

Developing People

You will provide regular feedback to the RGM on the performance of Team Members and provide ongoing constructive and complimentary feedback to Team Members. You will actively participate in the training of Team Members and handle conflicts constructively and work with RGM to achieve resolution.

Act Like an Owner

You will assist Profit and Loss management by following cash control/security procedures, maintaining inventory, and managing labor. You will oversee proper product preparation, rotation, portioning, cooking, and holding times. You will assist RGM with facility maintenance and ensure health and safety standards are followed at all times.



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