Business Systems Analyst

21 hours ago


Lansing, Michigan, United States Ventois, Inc Full time
Job Title – Business Analyst 5 Network & Telecommunications Services

Location – Lansing, MI

Duration – 1 year with extension possible

Job Description:

We are seeking a highly skilled Business Analyst to join our team at Ventois, Inc. The ideal candidate will have a strong background in network and telecommunications services, with excellent interpersonal and communication skills.

Key Responsibilities:
  • Receive, process, and present data and information regarding our weekly Service Requests (Infrastructure Service Requests)
  • Gather business and technical requirements during client kick-off meetings
  • Consult SMEs on tasks required to complete integrated projects for all Telecommunication services
  • Manage multiple projects based on Agency assignments
Requirements:
  • Bachelor's Degree, Required
  • Organization and Prioritization skills are Mandatory
  • Communication and Interpersonal skills are Mandatory
  • Previous experience working with multiple agencies and/or vendors and/or departments in an enterprise environment are Required
  • Minimum 1-3 years experience with Clarity is Preferred
  • Minimum 3-5 years experience with Microsoft Project and Excel is Required
  • Minimum 2-3 years experience with DevOPs is Preferred
  • Minimum 3-5 years experience with Remedy/Helix is Required
  • Minimum 3-5 years working within a Telecommunications environment is Required
  • Minimum 3-5 years experience in a large Enterprise setting is Required
  • Minimum 3-5 years work experience with multiple network platforms is Required
  • Minimum 3-5 years working with multiple network lines of service is Required
  • Minimum 5+ years dealing with customers is Required


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