Business Systems Analyst
21 hours ago
Location – Lansing, MI
Duration – 1 year with extension possible
Job Description:We are seeking a highly skilled Business Analyst to join our team at Ventois, Inc. The ideal candidate will have a strong background in network and telecommunications services, with excellent interpersonal and communication skills.
Key Responsibilities:- Receive, process, and present data and information regarding our weekly Service Requests (Infrastructure Service Requests)
- Gather business and technical requirements during client kick-off meetings
- Consult SMEs on tasks required to complete integrated projects for all Telecommunication services
- Manage multiple projects based on Agency assignments
- Bachelor's Degree, Required
- Organization and Prioritization skills are Mandatory
- Communication and Interpersonal skills are Mandatory
- Previous experience working with multiple agencies and/or vendors and/or departments in an enterprise environment are Required
- Minimum 1-3 years experience with Clarity is Preferred
- Minimum 3-5 years experience with Microsoft Project and Excel is Required
- Minimum 2-3 years experience with DevOPs is Preferred
- Minimum 3-5 years experience with Remedy/Helix is Required
- Minimum 3-5 years working within a Telecommunications environment is Required
- Minimum 3-5 years experience in a large Enterprise setting is Required
- Minimum 3-5 years work experience with multiple network platforms is Required
- Minimum 3-5 years working with multiple network lines of service is Required
- Minimum 5+ years dealing with customers is Required
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