Retail Customer Experience Manager

2 days ago


Lebanon, Tennessee, United States T.J. Maxx Full time
T.J. Maxx Customer Experience Supervisor

As a Customer Experience Supervisor at T.J. Maxx, you will be responsible for creating a positive and engaging shopping environment for our customers. Your role will involve overseeing a team of associates, training and coaching them on providing exceptional customer service, and addressing any customer concerns or issues promptly.

Key Responsibilities:
  • Lead a team of associates to deliver exceptional customer service
  • Train and coach associates on customer service skills and product knowledge
  • Address customer complaints and concerns in a professional and courteous manner
  • Coordinate breaks and ensure a smooth store operation

We are looking for a motivated and customer-focused individual to join our team. If you have a passion for delivering exceptional customer experiences and leading a team, we encourage you to apply for this exciting opportunity.



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