Insurance Customer Service Representative

2 days ago


McAllen, Texas, United States State Farm Insurance Full time

**About the Role**

We are looking for an experienced Insurance Customer Service Representative to join our team at State Farm Insurance. In this role, you will be responsible for providing exceptional customer service to our policyholders and ensuring that their needs are met.

**Estimated Salary:** $50,000 - $70,000 per year

As an Insurance Customer Service Representative, you will be responsible for handling incoming calls and emails from customers regarding policy inquiries and claims, processing policy changes and updates in the system, and collaborating with team members to resolve customer issues and ensure customer satisfaction.

**Key Responsibilities:**

  • Handle incoming calls and emails from customers regarding policy inquiries and claims
  • Process policy changes and updates in the system
  • Collaborate with team members to resolve customer issues and ensure customer satisfaction
  • Provide exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner

**Benefits Package**

We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan. We also provide ongoing training and development opportunities to help you grow in your career.



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