IT Support Specialist

3 weeks ago


Tampa, Florida, United States Penske Truck Leasing Full time
About Penske

Penske Truck Leasing is a leading global transportation provider that delivers innovative transportation, logistics, and technology solutions to help companies and people move forward.

Our team is driven by a dedication to excellence and a commitment to customer success. We're a company that values our employees and provides opportunities for growth and development.

Job Summary

We're seeking a highly motivated and detail-oriented IT Service Desk Technician to join our team. As a key member of our IT department, you will provide technical support to Penske's PC users in both corporate and field locations.

Responsibilities:

  • Provide first-level troubleshooting skills to resolve general internal Penske system support issues via telephone and remote communication tools.
  • Work on special projects and laptop software configuration.
  • Log all support calls into the call tracking system.
  • Work with programming staff to communicate software issues.
  • Follow-up with callers to ensure customer satisfaction.
  • Other projects and tasks as assigned by supervisor.

Requirements:

  • At least 2 years of prior customer service experience (technical preferred) required.
  • Prior Service Desk and Project Management experience preferred.
  • Vocational/Technical or certification required.
  • Bachelor's Degree preferred.
  • A+ Technical Certifications preferred.
  • Excellent communication skills required.
  • In-depth knowledge of Windows 10, Edge, Chrome, and Office 365.
  • Knowledge of and ability to troubleshoot Printers in a Windows environment required.
  • Basic understanding of VDI and network connectivity required.
  • Working knowledge of wireless technology and mobile environment required.

Penske is an Equal Opportunity Employer.


  • IT Support Specialist

    3 weeks ago


    Tampa, Florida, United States TeamLogic IT Full time

    Job SummaryThe Onsite Support Technician role at TeamLogic IT involves providing technical support and maintenance for in-house computer systems, desktops, and peripherals. This includes ordering, installing, diagnosing, repairing, maintaining, and upgrading all hardware and software to ensure optimal workplace performance.Key Responsibilities:Assist with...

  • IT Support Specialist

    2 months ago


    Tampa, Florida, United States TeamLogic IT Full time

    Job Title: Onsite Support TechnicianAt TeamLogic IT, we're committed to providing exceptional IT support to small- and medium-sized businesses across North America. As an Onsite Support Technician, you'll play a critical role in ensuring our clients' computer systems, desktops, and peripherals are running smoothly and efficiently.Key Responsibilities:Assist...


  • Tampa, Florida, United States Agile IT Synergy, LLC Full time

    Job OverviewAgile IT Synergy, LLC is a leading provider of innovative engineering and integration solutions for government agencies. We're seeking a highly skilled Software System Support Specialist to join our team.The ideal candidate will have a strong background in software-agnostic field support, with experience in providing engineering and technical...


  • Tampa, Florida, United States Agile IT Synergy, LLC Full time

    Job OverviewAgile IT Synergy, LLC is a leading provider of innovative IT solutions, delivering mission-critical technical support to government agencies. We're seeking a highly skilled Software System Support Specialist to join our team.The ideal candidate will have a strong background in software-agnostic field support, with experience in providing...


  • Tampa, Florida, United States Agile IT Synergy, LLC Full time

    Job OverviewAgile IT Synergy, LLC is a leading provider of innovative engineering and integration solutions, combining cutting-edge technologies with effective business practices to deliver comprehensive solutions that meet customer mission needs.We're seeking a highly skilled and customer-focused individual to join our team as a Software System Support...


  • Tampa, Florida, United States TeamLogic IT Full time

    Job Title: Onsite Support TechnicianJob Summary:The Onsite Support Technician will be responsible for providing technical support and maintenance for in-house computer systems, desktops, and peripherals. This includes ordering, installing, diagnosing, repairing, maintaining, and upgrading all hardware and software while ensuring optimal workplace...


  • Tampa, Florida, United States HealthCare Support Full time

    Diagnostic Imaging SpecialistHealthCare Support is seeking a skilled Diagnostic Imaging Specialist to join their team in Tallahassee, FL. The ideal candidate will have a strong background in radiology and the ability to work effectively in a fast-paced environment.Responsibilities: Assist medical staff in detecting abnormalities using computed tomography...


  • Tampa, Florida, United States HealthCare Support Full time

    Diagnostic Imaging SpecialistHealthCare Support is seeking a skilled Diagnostic Imaging Specialist to join their team in a well-respected healthcare provider in Florida. Daily Responsibilities:Assist medical staff in detecting abnormalities by following protocols and guidelines.Ensure accurate and high-quality CT scans by paying close attention to...

  • IT Support Specialist

    3 weeks ago


    Tampa, Florida, United States Zachary Piper Full time

    Zachary Piper Solutions is seeking a skilled VoIP Specialist to support our customer (DISA) at MacDill AFB Tampa, Florida. This position requires on-site work and involves installing, configuring, maintaining, and supporting all telephone systems and services.Key responsibilities include analyzing network and telecommunications alarms, identifying potential...

  • IT Support Specialist

    3 weeks ago


    Tampa, Florida, United States Virtual Full time

    Job Summary:Virtual is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing advanced technical support to clients, resolving complex IT issues and incidents, and ensuring timely resolution according to service level agreements.Key Responsibilities:* Advanced technical support to...


  • Tampa, Florida, United States ZAR IT Solutions Full time

    Job SummaryWe are seeking an experienced IT Risk Management Specialist to join our team at ZAR IT Solutions. The successful candidate will have a strong background in risk management and control, with a focus on IT risk.Key Responsibilities:Develop and maintain IT risk management frameworks and policiesConduct risk assessments and control...


  • Tampa, Florida, United States Agile IT Synergy, LLC Full time

    Job SummaryAgile IT Synergy, LLC is a leading provider of innovative engineering and integration solutions. We are seeking a highly skilled Operations Domain Support Engineer to join our team.Job DescriptionWe are looking for a customer-focused individual with a passion for solving complex problems and exceeding expectations. As an Operations Domain Support...


  • Tampa, Florida, United States Agile IT Synergy, LLC Full time

    Job OverviewAgile IT Synergy, LLC is a leading provider of innovative engineering and integration solutions, delivering complete solutions that meet customer mission needs. Our team of experts is trusted by critical government agencies to deliver against mission priorities.Job SummaryWe are seeking a highly skilled Software Systems Support Engineer to...


  • Tampa, Florida, United States Agile IT Synergy, LLC Full time

    Job OverviewAgile IT Synergy, LLC is a leading provider of innovative engineering and integration solutions, combining cutting-edge technologies with effective business practices to deliver comprehensive solutions that meet customer mission needs.The company is seeking a highly skilled and customer-focused individual to provide software-agnostic field...


  • Tampa, Florida, United States Gulf Coast Jewish Family and Community Services, Inc. Full time

    Job SummaryThe Family Support Specialist at Gulf Coast Jewish Family and Community Services, Inc. provides on-site intervention and support to individuals and families. This role involves working collaboratively with case managers, foster parents, primary caregivers, and other support specialists to ensure the well-being of clients.Key...

  • IT Support Specialist

    3 weeks ago


    Tampa, Florida, United States Feeding Tampa Bay Full time

    Job Title: IT Support SpecialistFeeding Tampa Bay is seeking a skilled IT Support Specialist to join our team. As a critical member of our IT department, you will provide technical support to our staff, ensuring seamless operations and productivity.Key Responsibilities:Deliver first-line technical assistance for software, hardware, and network...

  • IT Support Specialist

    2 weeks ago


    Tampa, Florida, United States Insight Global Full time

    We are seeking a skilled IT Specialist to join our team at Insight Global. As a Junior IT Specialist, you will provide technical support to our federal client onsite in Tampa, FL.The day-to-day responsibilities of this role include:Tier 1 and 2 troubleshootingDiagnosing computer and laptop issuesPrinter and related hardware resetsUser account supportCustomer...


  • Tampa, Florida, United States TEKsystems Full time

    Job Title: Technical Support SpecialistJoin our team as a Technical Support Specialist and play a critical role in ensuring the smooth operation of our digital systems.Job SummaryWe are seeking a highly skilled and motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional...

  • IT Support Specialist

    2 weeks ago


    Tampa, Florida, United States AEG Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at Legends Hospitality. As an IT Support Specialist, you will be responsible for providing level 1 support of all point-of-sale system problems and escalating when necessary. You will also conduct stadium walk-throughs to ensure all systems are operational...


  • Tampa, Florida, United States IT Concepts Full time

    We are seeking a highly skilled Cloud Engineer, Enterprise Architecture Specialist to join our team at IT Concepts. As a key member of our team, you will be responsible for designing and implementing cloud-based solutions that meet the needs of our government customers.Key Responsibilities:Design and implement cloud-based solutions using AWS, Azure GovCloud,...