Financial Services Representative

7 hours ago


Hickory, North Carolina, United States Local Government Federal Credit Union Full time
Job Summary

Local Government Federal Credit Union is seeking a highly skilled and experienced Teller/Personal Banker to join our team. As a Teller/Personal Banker, you will play a crucial role in providing exceptional member service and support to our members. This is a fantastic opportunity to work in a dynamic and fast-paced environment, where you will have the chance to make a real difference in the lives of our members.

Key Responsibilities
  • Provide exceptional member service and support to our members, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Process member transactions accurately and efficiently, maintaining a high level of accuracy and attention to detail.
  • Build and maintain strong relationships with our members, understanding their financial needs and providing personalized solutions to meet those needs.
  • Stay up-to-date with our products and services, providing members with information and recommendations to help them achieve their financial goals.
  • Work collaboratively with internal departments to ensure seamless communication and support for our members.
  • Comply with all relevant regulations, policies, and procedures, ensuring the highest level of integrity and professionalism in all aspects of your work.
Requirements
  • Minimum 1-3 years of banking or member service experience.
  • High school diploma or equivalent.
  • Excellent verbal, written, telephone, and interpersonal communication skills.
  • Demonstrated strong customer service skills.
  • Notary Public in North Carolina, or ability to achieve in the first 6 months of employment.
  • PC proficient, including Microsoft Office and the Internet.
  • Ability to function in a consumer business office environment and utilize standard office equipment.
  • Ability to lift a minimum of 25 lbs.
  • Travel required on occasion.
Preferred Qualifications
  • Credit Union member service experience.
  • Knowledge of financial products and services, mobile and online banking a plus.
About Us

Local Government Federal Credit Union is a dynamic and forward-thinking organization that values the contributions of diverse minds and prioritizes the success and well-being of our employees. We believe in creating a healthy environment and helping to achieve our goal of prosperity for all. If you are a motivated and experienced professional who is passionate about delivering exceptional member service, we encourage you to apply for this exciting opportunity.



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