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Appointment Coordinator

2 months ago

Chandler, Arizona, United States Penske Automotive Full time
About the Role

We are seeking a highly skilled and motivated Appointment Coordinator to join our team at Penske Automotive. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Provide friendly and professional phone support to customers, responding to their inquiries and resolving issues in a timely and efficient manner.
  • Work in a fast-paced environment, handling a high volume of customer calls and internal transfers with ease and poise.
  • Collaborate with colleagues to achieve team goals and objectives, promoting a positive and supportive team culture.
  • Stay up-to-date with company policies and procedures, ensuring compliance and adherence to quality standards.
What We Offer
  • A competitive hourly rate, plus commission and bonus opportunities, with a potential earning range of $43,000 to $48,000 based on individual performance.
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan with company match.
  • Superior training and development programs, designed to help you grow and succeed in your career.
  • A stable and growing organization, with national opportunities for advancement and professional growth.
Requirements
  • Detail-oriented and results-driven, with excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities with ease and poise.
  • Self-motivated and enthusiastic, with a positive attitude and strong work ethic.
  • Professional appearance and demeanor, with a commitment to delivering exceptional customer service.
About Us

Penske Automotive is a people-oriented business, committed to providing superior levels of customer service and driving business growth through innovation and excellence. We offer a comprehensive training program, career development opportunities, and a stable and growing organization with national opportunities for advancement.