Table Games Dealer
6 days ago
We're always looking for talented individuals to join our team at PENN Entertainment. As a Table Games Dealer, you'll be part of an exciting industry where the days and nights are fast-paced.
You'll work with a diverse group of colleagues who are passionate about providing exceptional customer experiences. Our company prioritizes career growth and offers various support mechanisms to help you advance your skills and opportunities.
To excel in this role, you should possess excellent interpersonal skills, manual dexterity, and the ability to accurately handle cash and mathematical computations quickly. Previous experience in customer service is preferred, but not required.
The estimated salary range for this position is between $40,000 and $60,000 per year, depending on location and qualifications.
Key Responsibilities:
- Provide accurate and efficient dealing while following proper game procedures.
- Perform accurate chip and cash transactions.
- Observe or receive wagers from customers and take or pay the appropriate game outcomes.
- Maintain game security and protect company assets at all times.
- Assist customers in understanding the rules and ensure adherence to established policies and procedures.
- Paying winning bets and collecting losing bets.
- Notify Table Games Leadership immediately of any irregularities or any customer requests which are outside of a Table Games Dealer's authority or knowledge.
- Provide customers with information on how to play the game if requested.
- Must adhere to regulatory, department, and company policies.
- Perform all job duties in a safe and responsible manner.
- Perform other job-related and compatible duties as assigned.
Qualification Requirements:
- A high school diploma or equivalent is required.
- Must successfully complete dealer training or have previous casino dealing experience.
- Must be fast and accurate in handling cash.
- Six months of experience in the customer service field are preferred.
- Must be able to successfully complete an audition displaying adequate Table Games Dealing skills.
- Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets.
- Must possess good manual dexterity for quick and accurate handling of chips, cards, and money.
- Must possess excellent interpersonal skills.
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