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Customer Service Representative

4 weeks ago

Athens, Georgia, United States Aucera Full time
Job Summary:

We are seeking a skilled Customer Service Representative to join our team at Aucera. As a Call Center Agent, you will be responsible for providing exceptional customer experiences by using needs-based strategies and adapting to changing situations.

Key Responsibilities:

Upsell products and services to customers
Maintain a working knowledge of our clients' products, services, and promotions
Document customer information, communications, and sales in a computer system

What We Offer:

Flexible schedules that work around your life
Direct deposit with daily and weekly options
Paid on-the-job training

About Us:

Aucera is a leading domestic call center company with 19 call centers across the United States. We are committed to providing a memorable customer experience and supporting the growth of our employees.

Requirements:

Enjoy helping others
Flexible and adaptable
Relevant work experience

Why Work with Us:

We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, or any other legally protected classification.

Founded in 1957:

Aucera is a privately owned company headquartered in Mahwah, NJ. We are dedicated to providing exceptional customer service and supporting the growth of our employees.