Plumbing Service Manager
4 weeks ago
We are seeking a highly skilled and experienced Plumbing Service Manager to lead our team of service plumbers and apprentices in Richmond Hill, GA. The ideal candidate will have a strong background in plumbing, excellent leadership skills, and a customer-focused approach.
Key Responsibilities:
- Manage and lead a team of service plumbers and apprentices, including hiring, performance management, and training.
- Be a resource to technicians and apprentices via telephone and at job sites.
- Perform and document regular audits in the field and of daily paperwork.
- Maintain and track department fleet vehicles and company resources.
- Respond to customer complaints with a sense of urgency and perform follow-up to ensure complete customer resolution and satisfaction.
Requirements:
- 3-5 years of direct management experience in the plumbing industry.
- At least 5 years of plumbing experience.
- Proficient in Microsoft Office, Outlook, and Service Titan.
- Strong leadership and communication skills.
Benefits:
- Competitive base salary with bonus opportunity.
- Top-of-the-line health, dental, and vision insurance plans.
- 401(k) matching.
- Short-term and long-term disability.
- Life insurance.
- PTO and paid holidays.
- Employee assistance program (EAP).
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