Plumbing Service Manager

4 weeks ago


Richmond Hill, Georgia, United States Canady's Full time
Job Summary

We are seeking a highly skilled and experienced Plumbing Service Manager to lead our team of service plumbers and apprentices in Richmond Hill, GA. The ideal candidate will have a strong background in plumbing, excellent leadership skills, and a customer-focused approach.

Key Responsibilities:

  • Manage and lead a team of service plumbers and apprentices, including hiring, performance management, and training.
  • Be a resource to technicians and apprentices via telephone and at job sites.
  • Perform and document regular audits in the field and of daily paperwork.
  • Maintain and track department fleet vehicles and company resources.
  • Respond to customer complaints with a sense of urgency and perform follow-up to ensure complete customer resolution and satisfaction.

Requirements:

  • 3-5 years of direct management experience in the plumbing industry.
  • At least 5 years of plumbing experience.
  • Proficient in Microsoft Office, Outlook, and Service Titan.
  • Strong leadership and communication skills.

Benefits:

  • Competitive base salary with bonus opportunity.
  • Top-of-the-line health, dental, and vision insurance plans.
  • 401(k) matching.
  • Short-term and long-term disability.
  • Life insurance.
  • PTO and paid holidays.
  • Employee assistance program (EAP).


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