Customer Support Specialist

1 month ago


Simpsonville, South Carolina, United States Dobbs Equipment Full time
Job Summary

We are seeking a highly motivated and experienced Customer Support Advisor to join our team at Dobbs Equipment. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our customers, ensuring their satisfaction and loyalty to our brand.

Key Responsibilities
  • Provide timely and effective support to customers through various channels, including phone, email, and in-person interactions.
  • Collaborate with internal teams to resolve customer issues and concerns, ensuring a seamless and efficient experience.
  • Develop and maintain strong relationships with customers, understanding their needs and preferences to provide tailored solutions.
  • Stay up-to-date with product knowledge and industry trends to provide expert advice and guidance to customers.
  • Meet and exceed sales targets, driving revenue growth and profitability for Dobbs Equipment.
Requirements
  • Valid driver's license and a clean driving record.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams.
  • Strong problem-solving skills and the ability to think critically and creatively.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
  • PC literate, with proficiency in MS Office and other relevant software applications.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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