Customer Experience Specialist
3 weeks ago
At Walgreens, we're committed to delivering a distinctive and delightful customer experience. As a 2nd Shift Customer Experience Specialist, you'll play a key role in achieving this goal.
Key Responsibilities:
- Provide customers with courteous, fair, friendly, and efficient checkout service.
- Engage customers and patients by greeting them and offering assistance with products and services.
- Resolve customer issues and answer questions to ensure a positive customer experience.
- Model and share customer service best practices with all team members.
- Implement Company asset protection procedures to identify and minimize profit loss.
- Ensure compliance with state and local laws regarding regulated products.
- Construct and maintain displays, including promotional, seasonal, and sale merchandise.
- Assist with separation of food items and product placement as specified by policies/procedures.
- Provide customer service in the photo area, including digital passport photo service and suggestive sell of promotional photo products.
- Assume web pick-up responsibilities, including monitoring orders, filling orders, and delivering orders to customers.
Requirements:
- Must be fluent in reading, writing, and speaking English.
- Requires willingness to work flexible schedule, including evenings and weekend hours.
- Prefer to have prior work experience with Walgreens.
What We Offer:
- An Equal Opportunity Employer, including disability/veterans.
- A supportive and inclusive work environment.
- Ongoing training and development opportunities.
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