Service Coordinator Specialist

1 day ago


Odessa, Texas, United States PermiaCare Full time

The estimated salary for this role is $20.65 per hour, with a possibility of a sign-on bonus. As an IDD Service Coordinator at PermiaCare, you will play a vital role in ensuring that individuals with intellectual and developmental disabilities receive the care and support they need to thrive.

This position requires a Bachelor's degree in a relevant field, such as psychology, social work, or special education, along with at least one year of experience working with individuals with IDD or mental illness. You will be responsible for monitoring the care and services provided to these individuals, assessing their needs, developing service plans, and facilitating service linkages.

As a key member of our team, you will work independently under limited supervision, reporting major activities through periodic meetings. You will also be required to maintain a valid Texas driver's license, auto liability insurance, and a driving record acceptable to PermiaCare's insurance requirements.

Some of your key responsibilities will include:

  • Participating in a discovery process with the individual and others identified by the person to identify personal outcomes or personal goals, barriers to achieving the goals, and identifying services and support to meet goals
  • Providing required face-to-face and collateral contacts to monitor outcomes and services to ensure individual needs and preferences are being met monthly
  • Monitoring the progress, delivery, and satisfaction of desired outcomes monthly
  • Scheduling, facilitating planning/linking activities, and meetings as needed to address issues and make revisions as indicated by need on the individual's PDP

In addition to these responsibilities, you will also be expected to:

  • Document progress/lack of progress for outcomes and satisfaction with services and receipt of services within required timeframe of meeting with the individual or other collateral
  • Meet with Legally Authorized Representative (LAR) within required timeframe to monitor outcomes and services to ensure needs are being met
  • Follow documentation timelines as established by the Texas Administrative Code (TAC) and supervisor directives
  • Provide assessment, service planning, monitoring, advocacy, and crisis prevention and management for assigned caseload
  • Provide Medicaid billable targeted case management activities
  • Remain in compliance with applicable local, state, and federal rules and regulations
  • Serve as advocate for clients by reviewing rights annually and as needed, informing individuals and LARs of the complaint process, and promoting individual choice

If you are passionate about making a difference in the lives of individuals with IDD, we encourage you to apply for this rewarding role. We offer a competitive salary, opportunities for professional growth and development, and a dynamic work environment that values teamwork and collaboration.



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