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Customer Service Representative

2 months ago

Longview, Texas, United States Austin Bank Full time

**Job Summary**

Austin Bank is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service and building strong relationships with our clients.

**Key Responsibilities**

• Provide superior customer service to our clients, ensuring their banking and financial needs are met with professionalism and courtesy.

• Develop and maintain strong relationships with clients, understanding their financial goals and objectives.

• Participate in developing a teamwork atmosphere with colleagues, contributing to departmental goals and objectives.

• Stay up-to-date with company communications, including publications, announcements, and company emails.

• Develop personal skills and capabilities through ongoing training and professional development.

• Uphold and safeguard the organization's values, particularly relating to ethics, integrity, and confidentiality.

• Greet customers and provide exceptional customer service.

**Requirements**

• High school diploma or equivalent required.

• Advanced customer service skills.

• Intermediate computer skills.

• Ability to work in a fast-paced environment and adapt to changing priorities.

**Preferred Qualifications**

• Bachelor's degree in a related field.

• Previous experience in customer service or a related field.