Technical Support Specialist for Manufacturing Equipment

2 weeks ago


Countryside, Illinois, United States Aegis Worldwide Full time

Aegis Worldwide is partnering with a leading manufacturing client to hire a Technical Support Specialist in Countryside, IL. This direct-hire opportunity offers a competitive salary and benefits package.

About the Role:

The successful candidate will spend approximately 55% of their time traveling to clients, providing technical support and training on newly installed equipment. They will focus on commissioning the equipment, ensuring it is set up and ready to operate. Responsibilities include loading, debugging, and troubleshooting PLC and HMI systems.

Responsibilities:

  • Loading and configuring PLC and HMI systems
  • Debugging and troubleshooting issues with the equipment
  • Providing training to clients on how to use the equipment
  • Commissioning the equipment and ensuring it is ready for operation

Ideal Candidate:

  • 5+ years of experience in maintenance, electrical work, or a skilled trade
  • 0-1+ years of electrical engineering experience with a bachelor's degree in electrical engineering
  • Experience troubleshooting and debugging PLCs and HMIs on newly installed equipment
  • Experience with Allen Bradley PLC product lines
  • Willingness to travel 55% of the time, including internationally
  • Strong communication skills, with the ability to interact effectively with customers via email, phone, video calls, and in-person demonstrations

Salary and Benefits:

The estimated annual salary for this role is $80,000-$100,000, depending on experience. The company also offers a comprehensive benefits package, including paid time off, health insurance, and a retirement plan.

About Aegis Worldwide:

Aegis Worldwide is a leading staffing agency specializing in placing candidates in temporary and permanent positions. We have a strong reputation for delivering high-quality talent to our clients and building long-term relationships with our candidates.



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