Restaurant Operations Manager
4 weeks ago
As a key member of our restaurant team, you will be responsible for supporting the General Manager in ensuring delivery of exceptional guest satisfaction through managing the daily operations of a single restaurant. This includes supervising and training team members, maintaining inventory levels, and implementing quality improvements.
Key Responsibilities:
- Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
- Motivates and directs Team Members and Shift Leads to exceed guest expectations in the areas of Quality, Service and Cleanliness
- Supervises and trains Team Members and Shift Leads on team stations, Burger King products, processes and policies
- Follows cash control/security procedures and helps to implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results
- Assists the General Manager in enforcing compliance with government regulations, Burger King Market Policy, employment law, food safety, Burger King Security Policy, operations, and Tasty King policies and procedures relating to all restaurant activities across shifts
- Recruits, trains, and works to retain effective team talent, by making recommendations on hiring and advancement
- Makes recommendations on the discipline and termination of Team Members
- Promptly and regularly attends assigned shifts, meetings, and training
Requirements:
- High School diploma or equivalent
- Reliable transportation and a flexible schedule
- Stand for up to 8 hours during a shift and be able to lift 30 to 50 pounds
- Requires use of motion that entails pushing, pulling, stretching, and continuous bilateral use of fingers and wrists
- Available to work evenings, weekends, and holidays
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