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Clinical Support Specialist

2 months ago


Oklahoma City, Oklahoma, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled Patient Care Coordinator to join our team at InsideHigherEd. The successful candidate will be responsible for providing exceptional patient care and support services to our patients and their families.

Key Responsibilities
  • Patient Counseling and Education: Provide patient counseling and education on various health-related topics, including disease management, treatment options, and wellness strategies.
  • Referral Coordination: Coordinate patient referrals to various healthcare services and providers, ensuring seamless transitions and optimal patient outcomes.
  • Community Outreach: Develop and implement community outreach programs to promote health education and awareness, and to connect patients with local resources and services.
  • Customer Service: Provide exceptional customer service to patients, families, and healthcare providers, ensuring a positive and respectful experience.
  • Data Management: Maintain accurate and up-to-date patient records, and analyze data to identify trends and areas for improvement.
Requirements
  • Education: Bachelor's degree in Health Education, Social Work, Psychology, Nursing, or a related field.
  • Experience: 12 months of experience in a medical or clinical care setting, or 48 months of related experience in lieu of a degree.
  • Certifications: A license from the State of Oklahoma related to the required health field.
Preferred Qualifications
  • Bilingual: English/Spanish language proficiency.