Warranty Resolution Manager

4 weeks ago


Edmond, Oklahoma, United States Fun Town RV Full time
About the Role:
We are seeking a skilled Warranty Resolution Manager to join our team at Fun Town RV. This is a fantastic opportunity to work in a dynamic and growing industry, where you will play a key role in resolving warranty claims and ensuring customer satisfaction.

Job Description:
In this role, you will be responsible for managing and resolving warranty claims from start to finish. This includes reviewing and processing claim information, verifying repair details, and investigating any discrepancies. You will also work closely with our Service Department to ensure that all warranty repairs are completed to a high standard and within the agreed timeframe. Additionally, you will provide excellent customer service and communicate regularly with customers to keep them informed of the progress of their claims.

Required Skills and Qualifications:
To be successful in this role, you will need to have excellent communication and problem-solving skills, as well as the ability to work under pressure in a fast-paced environment. You will also need to be highly organized and able to prioritize tasks effectively. A high school diploma or equivalent is also required, as well as strong computer skills and familiarity with MS Excel or Google Sheets.

Benefits:
Fun Town RV offers a competitive salary of $65,000 per year, plus a comprehensive benefit package that includes major medical-dental-vision insurance, life insurance, paid vacation, paid holidays, 401(k) with profit sharing, Christmas savings plan, and employee discounts in our company store.

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