Dog Training Manager

7 days ago


Edmond, Oklahoma, United States Puppy Paws Hotel & Spa Full time
About the Role

Puppy Paws Hotel & Spa is seeking a dedicated and experienced Academy/Dog Training Coordinator to lead our Training Team. As a key member of our staff, you will play a vital role in delivering exceptional training experiences to our clients.

Key Duties
  • Develop and implement effective training programs, ensuring compliance with our Training SOP and Service Standards.
  • Build and maintain strong relationships with clients, fostering trust and loyalty through exceptional customer service.
  • Collaborate with campus managers and other departments to ensure seamless communication and coordination.
  • Monitor and maintain accurate records of client interactions, sales, and marketing efforts.
  • Provide education and guidance to clients on our services and solutions, tailoring recommendations to meet their unique needs.
Essential Skills and Qualifications
  • Certified Dog Trainer (desired)
  • Proven track record of providing EXCELLENT customer service.
  • Comfortable communicating complex information to clients and internal teams.
  • Adept at building rapport with clients, showcasing empathy and understanding.
  • Well-organized and detail-oriented, with strong time management skills.
  • Strong problem-solving and conflict resolution abilities.
  • Proficient in utilizing PetExec computer systems and other software applications.
Salary Information

This position offers a competitive salary range of $60,000 - $80,000 per annum, depending on experience and qualifications.

The estimated annual salary for this role is approximately $72,500 based on the base job title and industry standards.



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