Senior Systems Engineer
4 weeks ago
As a Senior Systems Engineer at CommonSpirit Health, you will play a critical role in designing, building, and customizing ServiceNow applications and services. This position requires a strong understanding of infrastructure and relative technologies, as well as proven abilities in problem management, process analysis, and root cause analysis.
Key Responsibilities
Coordinate and manage planning of the system and/or acceptance tests
Take responsibility for the integrity of testing and acceptance activities and coordinate the execution of these activities
Provide advice and guidance on any aspect of test planning and execution
Identify process improvements and contribute to corporate testing standards and definition of best practice
Requirements
BA or BS in Computer Science, Technology, or Business discipline or equivalent experience
Minimum of 7 years of professional experience in an IT technical or infrastructure field
Established understanding of Infrastructure and relative technologies
Proven abilities in problem management, process analysis, and root cause analysis
5+ years' experience with the design, build, and customization of ServiceNow applications and services
3+ years' experience with acting as a subject matter expert in the design, configuration, and building on multiple projects
3+ years' experience with writing technical specification documents for development, performing testing, and/or performing configuration management for the implementation, enhancement, or upgrade solutions in a cloud-hosted environment
Preferred Qualifications
Implementation and/or maintenance experience in at least 2 or more of the following ServiceNow modules: ITSM, SPM, APM, CMDB, HRSD, Integrations, Flow Designer, EmployeeCenter, ITOM, CSM, WSD, SecOps
2 or more relevant technical/professional certifications, including ServiceNow System Admin (CSA) and ServiceNow Application Developer (CAD)
1+ ServiceNow CIS Certifications
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