Account Opening Team Member I, Chelmsford, Full-Time

6 days ago


Chelmsford, Massachusetts, United States Digital FCU Full time
Job Summary

We are seeking a highly motivated and detail-oriented Account Opening Team Member I to join our team in Chelmsford. As a key member of our New Accounts Department, you will be responsible for processing work related to new accounts and assisting members and front-line staff with questions pertaining to those processes.

Key Responsibilities
  • Process online and paper membership applications, daily and weekly reports, and new checking or money market account requests.
  • Provide phone coverage to assist the Information Center, Branches, and various departments.
  • Actively contribute to DCU's Success Sharing initiatives and practice DCU's principles of People Come First, Do the Right Thing, and Make a Difference.
  • Maintain a high level of professionalism and respect during interactions with members and colleagues.
  • Meet or exceed performance goals, including service level achievement, timeliness of tasks, quality of work, and service quality.
Requirements
  • 6-12 months of related experience, preferably in a financial institution.
  • Prior customer service experience.
  • Basic PC skills.
What We Offer

As a valued member of our team, you will have the opportunity to work in a professional office environment, with a competitive salary and benefits package. You will also have the chance to develop your skills and knowledge in a dynamic and supportive team environment.

DCU's Culture

At DCU, we are committed to providing exceptional service to our members and employees. We believe in the importance of teamwork, communication, and continuous learning. If you are a motivated and enthusiastic individual who is passionate about delivering excellent service, we encourage you to apply for this exciting opportunity.



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