Deposit Operations Program Associate I
4 weeks ago
First Interstate BancSystem is seeking a highly skilled Deposit Operations Program Associate I to join our team. As a key member of our Deposit Operations team, you will be responsible for providing back-office Deposit Operations services to our branches, supporting them in their efforts to provide accurate, prompt, and courteous service to their customers regarding their Deposit Accounts, as well as Reconciliation and Unclaimed Property support tasks.
Key Responsibilities
- Deliver superior service and support for all deposit operations services, both internal and external.
- Daily Processing of Exception Item Module (EIM), non-post items for Deposit accounts.
- Review of compliance required documentation.
- Input and Review of basic account maintenance items.
- Business analytic report(s) review and processing.
- Perform daily operational functions for quality control and validation in an accurate and timely matter.
- Research and resolve routine issues with limited assistance.
- Responsible for print jobs and return mail items.
- Produce a high volume of work, in a fast-paced, team environment, meeting deadlines and maintaining exceptional attention to detail.
Requirements
- One-year certificate from college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
- Basic use and understanding of MS Office Products (Word, Excel, Outlook) with the ability to learn and adapt to new technologies quickly.
- Ability to read and comprehend simple instructions, short correspondence and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Our Hours of Operation are 9:00 AM thru 6:00 PM PST Mon-Fri.
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