Account Services Representative AZ
2 weeks ago
4 days on/4 days off 5AM-5PM
Compensation Range:
$20-$23/hourly
What We Provide:
Competitive starting salary based on experience and geographic location.
Potential bonus opportunities linked to company performance.
Community engagement and volunteer opportunities.
Comprehensive Benefits Package Includes:
401(K)
Medical, Dental, Vision, Disability, Supplemental and Life Insurance
Paid Time Off
Employee Stock Purchase Plan Requirements:
Essential Qualifications:
Prior experience in customer service or a related field within the transportation sector is preferred.
An associate's degree or a suitable combination of education and experience is required.
Exceptional telephone communication skills are necessary.
Strong time management abilities are essential.
A capacity to thrive in a dynamic team environment is crucial.
Key Responsibilities:
Role Overview:
The Client Account Specialist will fulfill customer expectations by delivering exceptional service through effective communication with both internal and external stakeholders, while enhancing company profitability.
Proactively identify and resolve issues related to loads to ensure complete customer satisfaction.
Foster and nurture customer relationships while aiding in the management of freight capacity.
Accurately receive and input detailed customer load information via telephone, fax, or electronic tendering.
The Account Specialist will ensure all load data is accurately recorded in the system and maintain current customer information.
The Account Specialist will track and monitor loads, providing necessary updates to customers regarding late pickups and/or deliveries.
For a comprehensive view of the role, please refer to the full description:Advance Your Career
At Swift, our most valuable asset is OUR PEOPLE. We are committed to excellence and strive to give our best every day.
We are dedicated to fostering a culture of safety, integrity, and mutual respect.We consider ourselves a family where every voice matters and contributes significantly to our collective success and the success of our drivers.
Your insights and perspectives are valued at Swift Transportation.We recognize that you are the expert in your field, and we trust you to develop and implement ideas that serve the best interests of the company.
Join us in being part of something greater. Become a member of the #1 full truckload carrier in the nation. Join Swift Transportation.The Company is an equal opportunity employer.
The Company's policy prohibits unlawful discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information, or any other consideration made unlawful by applicable federal, state, or local laws.
The Company also prohibits harassment of applicants and employees based on any of these protected categories.KT123
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