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Retail Sales Associate

4 weeks ago


Kenilworth, Illinois, United States Sherwin-Williams Full time

Retail sales associates at Sherwin-Williams work closely with customers to understand their needs, answer questions about products, and recommend suitable solutions. They are also responsible for resolving customer concerns and achieving excellent customer service while meeting sales goals. This position is eligible for health benefits, retirement, and saving benefits. The role involves contact with customers and may require working evenings and weekends.

Key Responsibilities:

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone with product inquiries
  • Build trust relationships with customers
  • Process sales transactions accurately and achieve sales goals
  • Maintain work order files and stock shelves
  • Load/unload delivery trucks and make deliveries as needed

Requirements:

  • Must be at least 18 years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status
  • Must be able to lift and carry up to 50 lbs. frequently
  • Must be willing to work all scheduled hours, including evenings and weekends

Preferred Qualifications:

  • Have a valid, unrestricted driver's license
  • Have at least a high school diploma or GED
  • Have at least one year of experience in a retail or customer service position