Senior Contract Specialist

4 weeks ago


Phoenix, Arizona, United States Paradigm Information Services, Inc. Full time

Salary: $85,000 - $110,000 per year

This is a remote position that offers an excellent opportunity for a motivated and skilled individual to join our team as a Senior Contract Specialist.

We are seeking a highly organized and detail-oriented professional with strong analytical skills to support our client, a global leader in the legal services space.

The ideal candidate will have a Juris Doctorate from an accredited US law school or foreign law degree and LLM, along with experience in Class Action Administration.

Key Responsibilities:

  • Respond to complex inquiries from claimants and clients
  • Adhere to standard protocols, procedures, and instructions from the Project Manager and Supervisors
  • Create, monitor, and update scripting and procedures for claims and correspondence teams
  • Assist the supervisor or Project Manager in resolving any issues that might arise
  • Monitor the overall health of the case by identifying any errors and creating solutions for resolution

Requirements:

  • Juris Doctorate from an accredited US law school or foreign law degree and LLM
  • Experience with Class Action Administration
  • Customer service focused
  • Outstanding written and verbal communication skills are required
  • Ability to communicate complex ideas to diverse audiences clearly
  • Strong technical orientation, excellent computer skills, exceptional planning and organizational skills, critical thinking and a keen attention to detail are all required

Benefits:

  • Medical, dental, vision, life, 401K, PTO, and sick leave

About Us:

Paradigm Information Services, Inc. is a staffing solutions firm dedicated to finding the perfect job for candidates. We're connected with some of the most innovative tech companies around, giving our employees that competitive edge needed in today's job market.



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