Access Services Coordinator

3 weeks ago


Buda, Texas, United States Baylor Scott & White Health Full time
Job Title: Access Services Coordinator

Estimated Salary: $50,000 - $65,000 per year.

We are seeking a highly skilled and detail-oriented Access Services Coordinator to join our team at Baylor Scott & White Health. In this role, you will be responsible for obtaining accurate demographics and insurance information to register patients, verify insurance benefits, and negotiate patient financial responsibilities.

Key Responsibilities:

  • Conduct patient interviews to obtain demographic and financial data for registration, insurance verification, precertification, and billing.
  • Verify patient eligibility for insurance coverage and calculate patient liability due according to financial clearance policies.
  • Negotiate payment arrangements with patients where necessary.
  • Assist patients with directions, personal escort, and/or medical mobility assistance as needed.

Requirements:

  • 2 years of healthcare or customer service experience or education equivalency required.
  • Proven listening, interpersonal, and communication skills, with professional telephone etiquette.
  • Ability to maintain a professional demeanor in a stressful environment.


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