Access Services Coordinator
3 weeks ago
Estimated Salary: $50,000 - $65,000 per year.
We are seeking a highly skilled and detail-oriented Access Services Coordinator to join our team at Baylor Scott & White Health. In this role, you will be responsible for obtaining accurate demographics and insurance information to register patients, verify insurance benefits, and negotiate patient financial responsibilities.
Key Responsibilities:
- Conduct patient interviews to obtain demographic and financial data for registration, insurance verification, precertification, and billing.
- Verify patient eligibility for insurance coverage and calculate patient liability due according to financial clearance policies.
- Negotiate payment arrangements with patients where necessary.
- Assist patients with directions, personal escort, and/or medical mobility assistance as needed.
Requirements:
- 2 years of healthcare or customer service experience or education equivalency required.
- Proven listening, interpersonal, and communication skills, with professional telephone etiquette.
- Ability to maintain a professional demeanor in a stressful environment.
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