Customer Service Representative 2

3 weeks ago


Buda, Texas, United States Baylor Scott & White Health Full time

At Baylor Scott & White Health, we are seeking a highly motivated and detail-oriented Customer Service Representative 2 to join our team.

About the Role

This role is responsible for obtaining current and accurate demographics and insurance information to register patients, verify insurance benefits, and negotiate patient financial responsibilities.

Key Responsibilities
  1. Obtain and update patient demographic and insurance information
  2. Verify insurance benefits and coordinate with payers as needed
  3. Negotiate patient financial responsibilities and resolve billing issues
  4. Collaborate with other departments to ensure seamless patient registration process

We offer a competitive salary of $55,000 - $65,000 per year, depending on experience, plus a comprehensive benefits package that includes medical, dental, and vision coverage, 401(k) matching, and paid time off.

What We Offer
  • Competitive salary range: $55,000 - $65,000 per year
  • Comprehensive benefits package including medical, dental, and vision coverage
  • 401(k) matching program
  • Paid time off and holidays
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Previous customer service or registration experience
  • Excellent communication and problem-solving skills


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