Claims Representative
2 weeks ago
Federated Insurance is a leading provider of insurance solutions, dedicated to helping individuals and businesses manage risk and achieve their goals. Our team is passionate about delivering exceptional service and support to our clients, and we're committed to creating a work environment that embodies our values of equity, integrity, teamwork, and respect.
Job SummaryWe're seeking a skilled Claims Representative to join our team, responsible for handling claims and providing exceptional customer service to our policyholders. As a Claims Representative, you'll work closely with policyholders, attorneys, and other stakeholders to ensure claims are resolved in a prompt, fair, and courteous manner.
Key Responsibilities- Investigate and process claims, ensuring accurate and timely resolution
- Communicate with policyholders and other stakeholders to gather information and provide updates
- Explain policy coverage and terms to policyholders and third parties
- Make decisions based on available information, using sound judgment and analytical skills
- Four-year degree or equivalent business-related experience
- Experience in a customer service role, preferably in the insurance industry
- Strong analytical, communication, and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
Federated Insurance offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We're committed to creating a work environment that's inclusive, diverse, and supportive of our employees' well-being.
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