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Retail Store Manager

1 month ago


Fort Myers, Florida, United States Follett Full time
Job Title: Retail Manager

At Follett, we're committed to helping students succeed. As a Retail Manager, you'll play a key role in leading our campus stores and providing exceptional customer service to students, faculty, and staff.

Key Responsibilities:
  • Lead and manage a team of retail staff to deliver outstanding customer service and achieve sales goals.
  • Develop and implement effective store operations, including inventory management, visual merchandising, and loss prevention.
  • Build and maintain strong relationships with campus administrators, faculty, and staff to promote Follett's products and services.
  • Manage course materials, including textbook adoption, inventory, and buyback programs.
  • Drive sales growth through effective marketing and promotional strategies.
  • Ensure compliance with company policies and procedures, and maintain a safe and secure work environment.
Requirements:
  • 0-3 years of retail management experience.
  • Bachelor's degree or equivalent.
  • Strong leadership and communication skills, with the ability to motivate and develop a team.
  • Excellent customer service skills, with a focus on delivering exceptional experiences.
  • Ability to analyze sales data and make informed business decisions.
  • Basic computer skills, with experience using retail software and systems.
What We Offer:
  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Generous paid time off and holidays.
  • Opportunities for professional growth and development.

Follett is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.