Host

6 days ago


Bay Shore, New York, United States RoadTrip Full time

About RoadTrip

We are a dynamic and innovative restaurant group that is passionate about delivering exceptional dining experiences to our guests. Our team is dedicated to creating a welcoming and lively atmosphere that makes every guest feel at home.

Job Summary

We are seeking a highly skilled and customer-focused Host to join our team at RoadTrip. As a Host, you will be the first point of contact for our guests and will be responsible for ensuring a seamless and enjoyable experience from the moment they arrive.

Key Responsibilities

  • Greet and seat guests in a timely and efficient manner, ensuring that they feel welcome and valued.
  • Manage reservations and waitlists, communicating with guests and staff to ensure a smooth flow of service.
  • Provide guests with menus and answer questions about our menu offerings, promotions, and events.
  • Assign patrons to tables suitable for their needs and according to rotation, ensuring that servers receive an appropriate number of seatings.
  • Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff.
  • Manage the flow of guests into the dining and bar areas, providing accurate wait times to incoming guests as needed.
  • Operate cash registers to accept payments for food and beverages.
  • Answer the phone and take to-go orders when necessary.
  • Keep the host stand neat, tidy, and presentable for guests.

Requirements

  • Previous restaurant hosting or serving experience preferred.
  • Friendly and customer-focused personality.
  • Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance.
  • Ability to clearly communicate guests' needs to Servers, Bussers, Managers, etc.
  • Ability to effectively communicate on the telephone.
  • Must be able to carry trays or supplies (up to 25 lbs).

What We Offer

At RoadTrip, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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