Customer Service Representative

5 days ago


Paducah, Kentucky, United States Auburn Place Hotel & Suites Full time
Job Overview

Auburn Place Hotel & Suites is seeking a skilled and friendly Front Desk team member to join our crew. As a key member of our team, you will be responsible for registering and checking out hotel guests, resolving guest conflicts and complaints, and booking reservations.

Key Responsibilities:

  • Provide exceptional customer service to hotel guests
  • Manage front desk operations, including check-in and check-out procedures
  • Resolve guest complaints and concerns in a professional and courteous manner
  • Book reservations and manage room assignments

Requirements:

  • High school diploma or equivalent
  • Prior customer service experience preferred
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive hourly rate
  • Opportunities for advancement and professional growth
  • A fun and supportive work environment


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