Customer Service Representative
5 days ago
Auburn Place Hotel & Suites is seeking a skilled and friendly Front Desk team member to join our crew. As a key member of our team, you will be responsible for registering and checking out hotel guests, resolving guest conflicts and complaints, and booking reservations.
Key Responsibilities:
- Provide exceptional customer service to hotel guests
- Manage front desk operations, including check-in and check-out procedures
- Resolve guest complaints and concerns in a professional and courteous manner
- Book reservations and manage room assignments
Requirements:
- High school diploma or equivalent
- Prior customer service experience preferred
- Excellent communication and organizational skills
- Ability to work in a fast-paced environment
What We Offer:
- A competitive hourly rate
- Opportunities for advancement and professional growth
- A fun and supportive work environment
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