Home Care Scheduling Coordinator

1 month ago


Plymouth, Michigan, United States Right At Home Wayne County Full time

h3JobDescription/h3brAtRightAtHomeWayneCounty,weareseekingahighlyskilledanddedicatedindividualtofilltheroleofSchedulingCoordinator.Thispositionisresponsibleforcreatingextraordinaryclientandfamilyexperiencesbydevelopingandmaintainingclientcareplans,schedulingshifts,andmatchingcaregiverswithclients.brbrh4KeyResponsibilities:/h4ulliDevelopandmaintainclientcareplanstoensuresafe,appropriate,andmeaningfulcareisbeingprovided./liliScheduleallshiftsandmatchcaregiverswithclientsbasedontheirneedsandpreferences./liliInterfacewithclientsandfamiliestoensuretheirneedsarebeingmetandprovidesupportasneeded./liliServeasamentortocaregiversandsupporttheircaredelivery./liliResponsibleforinterviewing,hiring,andorientatingnewcaregivers,includingalladministrativefunctions./liliMaintainacalmandpositivedemeanoratalltimesandeffectivelymultitaskinahigh-functioningofficeenvironment./li/ulbrh4Requirements:/h4ulliHighschoolgraduateorequivalentwithtwoyearsofbusinessexperience./liliAbletoworkindependently,demonstratingsoundjudgment./liliBeavailableasrequiredforon-calldutyoutsideofnormalofficehours./liliHaveavaliddriver'slicenseanduseofaninsuredautomobile./li/ulbrh4EssentialFunctions:/h4ulliAnswertelephonesandtakeinquiriesormessagesinanupbeatandprofessionalmanner./liliCommunicatecontinuallywithassociatesandclientstoevaluateservice./liliScheduleandcoordinateday-to-dayactivitiesofcaregivers./liliAssistwithsales,marketing,andpublicrelationsefforts./liliServeasateamplayerwithinanofficeenvironment./liliReceivereferralsandinquiriesontheprogramsofthiscompany./liliRespondpromptlyandcourteouslytoallclientcalls./liliPerformon-callcoordinatordutiesasneeded./liliServeasaliaisonbetweenassociatesandOperationsManager./liliMaintainintegrityineveryinteractionwithcaregiversandclients./liliMaintainprofessionalisminallinteractions./liliAbilitytomultitaskinahigh-functioningofficeenvironment./liliAbilitytoproblem-solveandmakedecisionsinafast-pacedenvironment./liliAbilitytorelatetoclientsandcarestaffinawaythatissensitivetotheuniqueneedsoftheindividual./li/ul



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